The International Association for Public Participation (IAP2) helps organizations and communities improve their decisions by involving those people who are affected by those decisions. Training opportunities, resources, and a comprehensive public participation toolbox is available on its website:
http://www.iap2.org
International Association for Facilitators is a resource for locating professional facilitators
http://www.iaf-world.org
The FHWA and FTA published the guide Public Involvement Techniques for Transportation Decision-making to provide agencies with access to a wide variety of tools to involve the public in developing specific plans, programs, or projects through their public involvement processes:
http://www.fhwa.dot.gov/reports/pittd/cover.htm
FHWA overview of public involvement
http://www.fhwa.dot.gov/environment/pubinv2.htm
Environmental Protection Agency’s (EPA's) Public Involvement site has a list of manuals and tools for planning and conducting effective public involvement activities.
http://www.epa.gov/publicinvolvement/
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(30 days for CLUE, PAL, and Reports & Publications)